EVENT UPDATE (5/12/2020) COVID-19 is affecting so many people, both domestically and internationally. Therefore, we will be holding off on any new LIVE events until further notice. We are proud to instead launch our series of VIRTUAL EVENTS WEEKLY - Registration & Information is below! #SITEStrong
Pricing: Complimentary
Choose and register for one of the following sessions:
A. Keeping it Real (Virtually)
Presented by Carol Owen, Retreat Resources, President & Founder
What the session will cover:
Setting parameters, etiquette and best practices. For many of us, networking has been the lifeline that keeps us connected in a time of worry.
Creating a virtual 'home' for their extensive family of event planners, incentive travel experts and suppliers was initially a trial-by-fire situation for the executives at Retreats Resources. The cancellations and shut downs of COVID-19 hit just three weeks before their upcoming roadshow, a series of four luxury resort showcases in cities throughout the south. When they quickly decided to create weekly 'Hospitality Hangouts' to provide a platform for discussions, idea sharing, and just downright support for the industry that had shut down, they had no idea how much impact they would have on hospitality professionals throughout the country.
After three months of online meetings and virtual site tours, they now have a handle on what works (they have booked their virtual events into late November), what to avoid, and how to set your virtual events apart from the dozens of other options your audience has. Their take?
Be authentic, be creative, and don't be afraid to get real.
Presenter bio: Retreats Resources is the culmination of “Mama Carol’s” 40-year career in the group travel industry. As a subject matter expert on incentive travel, she’s been a writer, a speaker, a panelist, a founding board member, an entrepreneur, a teacher, a mentor and a pioneer in the field of developing experiential incentives. Her work with Bellsouth, AT&T, Cox Communications, Showtime Networks, Time Warner and other media companies has been globally recognized for both vision and execution - and is the source of endless funny stories and treasured memories!
B. A Recruiter's Perspective on how to Land Your Dream Job in the Current Job Market
Presented by Suzanne McIntosh, McIntosh Human Capital Management
What the session will cover:
She will be providing hot buttons on your LinkedIn profile and key search words.
Personal branding and recommendations
Zoom interview calls
Presenter bio: Suzanne McIntosh is President of McIntosh Human Capital Management. MHCM is a Hospitality Executive Recruitment firm, recruiting and helping to build high performing teams for successful hospitality focused businesses. Suzanne has extensive sales and marketing career experience with prestigious hotel brands including Four Seasons Hotels & Resorts, Rosewood Hotels and Morgans Hotel Group.
C. The Future of Flying
Presented by Tyler Pierce, United Airlines, Sales Manager, Meetings & Incentives
What the session will cover:
How a major airline is working to keep passengers and employees safe
How COVID-19 has changed the industry
How United Airlines is planning for the future
Presenter bio: Tyler is a University of Colorado graduate who is currently completing his MBA at DePaul’s Kellstadt Graduate School of Business. Tyler began his career working as an Account Manager for a national Travel Management Company. In 2017 he took a position with United Sales as an Account Manager in Denver, CO. In 2018 he relocated to Chicago to work on United’s Corporate Acquisitions Sales team, and within a year was promoted to his current role as Sales Manager - MICE.
D. Delivering a Five-Star Experience in a Post-COVID World
Presented by Barbara Cacoulidis, Rosewood Hotels & Resorts, and Mimi Hudeck,
Four Seasons Hotels & Resorts
What the session will cover:
Luxury Hotels – POST COVID -19 – A New Standard
Meeting Planners / Attendees - What does service mean now?
Standard Operating Procedures - Training, Safety, Cleanliness
Meeting Design - Lay Out, F & B , Technology
Presenter bio: Barbara’s extensive experience in hospitality began as magna cum laude graduate from Fairleigh Dickinson University majoring in Hotel & Restaurant Management. She has held numerous executive leadership positions for several luxury hotel brands such as VP of Sales, Mandarin Oriental Hotel Group, Director of Sales and Marketing, 21 Club Belmond and a 17+ career with Rosewood Hotels and Resorts. In her current role as Director of Global Sales , Barbara is committed to the success of her clients where exceeding expectations is paramount. Exploring new destinations as well as engaging in culinary and cultural experiences with her family fuels her passion to create memorable experiences for all.
E. Finding the Right Technical Solution for your Virtual Event
Presented by Weijie Huang, FIRST, Senior Event Technology Manager
What the session will cover:
This session will help provide you with an understanding of what technologies are currently in the industry that can help you deliver a seamless virtual event from start to finish. We will cover some basic concepts such as:
The difference between livestream broadcast and video conferencing
Understanding what is a platform versus a hub
Overview of some various platforms and hubs on the market
Choosing the right solution for your event type
Presenter bio: Weijie Huang is the Senior Event Technology Manager at FIRST, delivering technology solutions to the Fortune 500 brands we serve, ensuring FIRST clients stay ahead of the curve with technology trends. During his time at FIRST, Weijie has developed custom solutions for clients across financial services, aerospace, consumer electronics, technology, medical and healthcare, automotive, media and the non-profit sectors.
F. How Can a CVB/DMO Make You Look Like a “Rockstar” to Your Client
Moderated by Raul Cavazos-Binder, Development Counsellors International, Senior Account Executive,
with:
Ms. Yolanda Gonzalez, National Sales Director – Discover Puerto Rico
Mr. Richard Knight, Director of Marketing, Americas – VisitScotland
Ms. Stella Tsitsipatis, Account Director – Thailand Convention & Exhibition Bureau
What the session will cover:
This session will cover all the ways a CVB can add value to planning a program in their destination and make you look good in front of your client! We will hear advice from three CVBs on how to best utilize their free services.
Presenter Bio: During his time at DCI, Raul has enjoyed working with and representing a number of destinations including Barcelona, Brussels, Peru, and Scotland. Raul is an expert in business events sales and marketing, managing client sales missions, tradeshow participation and counseling, and familiarization trip execution. Raul is an active member of the Society for Incentive Travel Excellence (SITE) as well being awarded a spot in the Professional Convention Management Association (PCMA) 20 in their twenties, class of 2019.
A. Keeping it Real (Virtually)
Presented by Carol Owen, Retreat Resources, President & Founder
What the session will cover:
Setting parameters, etiquette and best practices. For many of us, networking has been the lifeline that keeps us connected in a time of worry.
Creating a virtual 'home' for their extensive family of event planners, incentive travel experts and suppliers was initially a trial-by-fire situation for the executives at Retreats Resources. The cancellations and shut downs of COVID-19 hit just three weeks before their upcoming roadshow, a series of four luxury resort showcases in cities throughout the south. When they quickly decided to create weekly 'Hospitality Hangouts' to provide a platform for discussions, idea sharing, and just downright support for the industry that had shut down, they had no idea how much impact they would have on hospitality professionals throughout the country.
After three months of online meetings and virtual site tours, they now have a handle on what works (they have booked their virtual events into late November), what to avoid, and how to set your virtual events apart from the dozens of other options your audience has. Their take?
Be authentic, be creative, and don't be afraid to get real.
Presenter bio: Retreats Resources is the culmination of “Mama Carol’s” 40-year career in the group travel industry. As a subject matter expert on incentive travel, she’s been a writer, a speaker, a panelist, a founding board member, an entrepreneur, a teacher, a mentor and a pioneer in the field of developing experiential incentives. Her work with Bellsouth, AT&T, Cox Communications, Showtime Networks, Time Warner and other media companies has been globally recognized for both vision and execution - and is the source of endless funny stories and treasured memories!
B. A Recruiter's Perspective on how to Land Your Dream Job in the Current Job Market
Presented by Suzanne McIntosh, McIntosh Human Capital Management
What the session will cover:
She will be providing hot buttons on your LinkedIn profile and key search words.
Personal branding and recommendations
Zoom interview calls
Presenter bio: Suzanne McIntosh is President of McIntosh Human Capital Management. MHCM is a Hospitality Executive Recruitment firm, recruiting and helping to build high performing teams for successful hospitality focused businesses. Suzanne has extensive sales and marketing career experience with prestigious hotel brands including Four Seasons Hotels & Resorts, Rosewood Hotels and Morgans Hotel Group.
C. The Future of Flying
Presented by Tyler Pierce, United Airlines, Sales Manager, Meetings & Incentives
What the session will cover:
How a major airline is working to keep passengers and employees safe
How COVID-19 has changed the industry
How United Airlines is planning for the future
Presenter bio: Tyler is a University of Colorado graduate who is currently completing his MBA at DePaul’s Kellstadt Graduate School of Business. Tyler began his career working as an Account Manager for a national Travel Management Company. In 2017 he took a position with United Sales as an Account Manager in Denver, CO. In 2018 he relocated to Chicago to work on United’s Corporate Acquisitions Sales team, and within a year was promoted to his current role as Sales Manager - MICE.
D. Delivering a Five-Star Experience in a Post-COVID World
Presented by Barbara Cacoulidis, Rosewood Hotels & Resorts, and Mimi Hudeck,
Four Seasons Hotels & Resorts
What the session will cover:
Luxury Hotels – POST COVID -19 – A New Standard
Meeting Planners / Attendees - What does service mean now?
Standard Operating Procedures - Training, Safety, Cleanliness
Meeting Design - Lay Out, F & B , Technology
Presenter bio: Barbara’s extensive experience in hospitality began as magna cum laude graduate from Fairleigh Dickinson University majoring in Hotel & Restaurant Management. She has held numerous executive leadership positions for several luxury hotel brands such as VP of Sales, Mandarin Oriental Hotel Group, Director of Sales and Marketing, 21 Club Belmond and a 17+ career with Rosewood Hotels and Resorts. In her current role as Director of Global Sales , Barbara is committed to the success of her clients where exceeding expectations is paramount. Exploring new destinations as well as engaging in culinary and cultural experiences with her family fuels her passion to create memorable experiences for all.
E. Finding the Right Technical Solution for your Virtual Event
Presented by Weijie Huang, FIRST, Senior Event Technology Manager
What the session will cover:
This session will help provide you with an understanding of what technologies are currently in the industry that can help you deliver a seamless virtual event from start to finish. We will cover some basic concepts such as:
The difference between livestream broadcast and video conferencing
Understanding what is a platform versus a hub
Overview of some various platforms and hubs on the market
Choosing the right solution for your event type
Presenter bio: Weijie Huang is the Senior Event Technology Manager at FIRST, delivering technology solutions to the Fortune 500 brands we serve, ensuring FIRST clients stay ahead of the curve with technology trends. During his time at FIRST, Weijie has developed custom solutions for clients across financial services, aerospace, consumer electronics, technology, medical and healthcare, automotive, media and the non-profit sectors.
F. How Can a CVB/DMO Make You Look Like a “Rockstar” to Your Client
Moderated by Raul Cavazos-Binder, Development Counsellors International, Senior Account Executive,
with:
Ms. Yolanda Gonzalez, National Sales Director – Discover Puerto Rico
Mr. Richard Knight, Director of Marketing, Americas – VisitScotland
Ms. Stella Tsitsipatis, Account Director – Thailand Convention & Exhibition Bureau
What the session will cover:
This session will cover all the ways a CVB can add value to planning a program in their destination and make you look good in front of your client! We will hear advice from three CVBs on how to best utilize their free services.
Presenter Bio: During his time at DCI, Raul has enjoyed working with and representing a number of destinations including Barcelona, Brussels, Peru, and Scotland. Raul is an expert in business events sales and marketing, managing client sales missions, tradeshow participation and counseling, and familiarization trip execution. Raul is an active member of the Society for Incentive Travel Excellence (SITE) as well being awarded a spot in the Professional Convention Management Association (PCMA) 20 in their twenties, class of 2019.
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CSR Partner: Food Bank For New York City
As the Pandemic continues to affect our communities in devastating ways, families are now forced to turn to food banks to fulfill basic needs. If you are in the position to, please contributing to our fundraiser benefiting the Food Bank for New York City. Any amount would be appreciated and will go a long way to help those in need. |
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About Our Sponsor: Discover Puerto Rico
Discover Puerto Rico is private, not for-profit Destination Marketing Organization (DMO) whose mission is to make Puerto Rico visible to the world as a premier travel and meetings destination. It is responsible for all global marketing, sales and promotion of the destination by collaboratively promoting the Island’s diversity and uniqueness for leisure and business travel, and events. It’s time to plan, our vibrant, colorful and welcoming setting is the ideal location for any meeting. Bring your attendees, leave your passports. Find out more at DiscoverPuertoRico.com/meetings. Yolanda Gonzalez Yolanda González is based in Boston, MA. Originally from the island, she comes to Discover Puerto Rico with 25+ years of experience in the hospitality world that include hotel and destination management services. Additionally, she has lived and worked in New York, Florida and California producing events with meeting planners from all market segments. Dedicated to her family and hobby of running long distances, she achieves work like balance by remaining focused on her goals and her love for people. |
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Thursday, August 20, 2020
4:00 PM ET Join us for a little armchair escapism this month with the first installation of the SITE Northeast Book Club! While travel restrictions will likely keep us close to home this summer, we're spanning the globe with Eric Weiner's travel, psychology, science and humor book, "The Geography of Bliss." You can purchase the book here. Free for all to participate, just sign up and mark your calendar for our happy hour and book discussion on August 20 at 4:00 PM EDT. Please purchase, borrow or download a copy of "The Geography of Bliss: One Grump's Search for the Happiest Places in the World" by Eric Weiner on your own and start reading! |
Incentive Travel. Business Results.